How to Request Supplies From Us

We are open 10a – 11p, Monday – Sunday. We utilize a demand-driven — or a participant-driven — model; this means we don’t travel around West Tennessee doing outreach, trying to find people who need clean syringes, naloxone, or other harm reduction supplies. Rather, we wait for people in need of our services to reach out to us and request supplies. We utilize this service model to better match how state-approved Syringe Services Programs (SSPs) are required to operate here in Tennessee.

Here’s how our program works:

  1. Contact us. Reach out to us at (731) 803-0362 — text or call — or through our website’s Contact page. Social media and email also work (see the social icons immediately below this list).
  2. We’ll arrange a neutral, public meeting site somewhere in North Jackson. We pick the location. We always select well-lit, safe locations. We do not deliver to you.
  3. Contact us when you arrive at the meeting site.* At first, we didn’t require participants to show up first, but after we kept having to wait on participants, we changed our rules. Contact us when you get there and we’ll be there in a few minutes. We promise not to keep you waiting.
  4. We’ll show up at the site. We’re not pulling up in a big, neon yellow van with “FREE SYRINGES” emblazoned on the side — we’re discreet and use a regular vehicle, just like you.
  5. IF YOU CAN AFFORD IT, PLEASE DONATE! We receive no funding to buy supplies (e.g., syringes, naloxone, fentanyl test strips, safe injection supplies) other than donations from participants. If you don’t donate, we can’t buy supplies. The average participant’s supplies cost $9.72 — that’s how much we pay for them, and we don’t make any profit. Our staff does this work for free — they don’t get paid to serve you. Please, please, please donate if you can.
  6. Get the supplies and leave. It’s time to get your supplies. We put your supplies in a Walmart bag for added privacy. You can stay and talk, should you have any questions, or leave as soon as you get what you came for.
  7. If you’re ready, get in touch with us. We prefer being contacted by phone — just call or text us and say, “Hey, I want X, Y, and Z. Can you help me?” You can also use our contact form, but it might take a few days for us to get back with you.

Note *: We stop taking requests at 10:45 pm. Please be at the meet-up location and ready for us by 10:45 pm, or we will not be able to satisfy your request until the next day.

Note †: We have never asked participants for donations before, but as of September 28, 2022, we have to — there’s no way around it. That said, we just started applying for funding earlier this month. Getting 501(c)(3) status — which we got in June — now allows us to apply for grant funding. As soon as we receive funding, we will stop asking participants for donations.

Current Supplies in Stock
(Updated Friday, December 9, 2022)

Syringes (4 kinds, 3 “shorts”, 1 “long”)
• EasyTouch® Insulin Syringes, 31G, 1 mL, 5/16″ (a.k.a. “shorts”)
• EasyTouch® Insulin Syringes, 31G, 0.5 mL, 5/16″ (a.k.a. “shorts”)
• EasyTouch® Insulin Syringes, 30G, 1 mL, 5/16″ (a.k.a. “shorts”)

• EasyTouch® Insulin Syringes, 30G, 1 mL, 1/2″ (a.k.a. “longs”)

Note: For help understanding what syringe sizes mean and how to read them, check out our guide “Understanding Syringes“.

Naloxone (2 kinds)
Intramuscular (IM) injection naloxone kits (#2 25G, 3 mL, 1″ syringes + #3 naloxone vials (0.4 mg/mL, 1 mL))

NARCAN® (naloxone HCl) Nasal Spray, 4 mg

Injection Equipment
Cookers (aluminum, no handle)
Alcohol swabs
Cotton pellets

• Fentanyl test strips


5 thoughts on “How to Request Supplies From Us”

  1. I am an IV drug user and live in Lebanon VA and haven’t found any local places offering syringe services. Any advice on where to go for these services or any places that will mail them to me


  2. I was wondering if I could get some of the narcan nasal spray kit. There is absolutely nowhere in Rogersville Tennessee that you can get these kits, and overdosing is becoming a very huge problem here I just want to be able to help as many people as I can please let me know on what you can do


  3. This is such a big help to parsons who cannot find clean sanitized & safe means of injec!!tions I think your service must be pretty amazing although I’ve not used your services I may in the near future I just wanted to say more bigger cities need these services as well most small little towns who have nowhere to get clean syringes


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